Hold off and let us handle it. Plugin updates can occasionally break things – a theme conflict, a compatibility issue with another plugin, or a change that affects your site’s functionality. We test updates before applying them and keep an eye out for anything that looks risky.

Our management system keeps us informed when updates are available and we work through them as soon as we’ve tested them – so most of the time you don’t need to do a thing. We love hearing from you, but please don’t submit a ticket every time you see an update available otherwise we’d never sleep!

If an update is urgent or you need the new functionality from a major release right away, then absolutely submit a ticket and let us know.