by Dave Mroz | Apr 13, 2026
Don’t keep clicking around trying to fix it as that can sometimes make things worse and give us more logs to dig through. Submit a ticket right away and describe what you did and what you’re seeing now. If your site is hosted with us we have backups going...
by Dave Mroz | Apr 13, 2026
Site slowdowns can have a lot of causes — a recent plugin update, an increase in traffic, a bloated database, a theme issue, or something at the server level. Don’t just start deactivating things. Submit a ticket and describe what you’re noticing — when it...
by Dave Mroz | Apr 13, 2026
Before you install anything, open a ticket and let us know what you’re trying to accomplish. We may already have a license for the plugin you need, and we’ll know whether it’s compatible with your current setup. Installing the wrong plugin – or...
by Dave Mroz | Apr 13, 2026
Hold off and let us handle it. Plugin updates can occasionally break things – a theme conflict, a compatibility issue with another plugin, or a change that affects your site’s functionality. We test updates before applying them and keep an eye out for...
by Dave Mroz | Apr 13, 2026
The simplest option is to use the embed code provided by your donation platform — most platforms like PayPal, Stripe, GoFundMe, or DonorBox provide a button or widget you can drop onto any page. That works fine, but it typically sends donors off to a separate page to...