Microsoft 365 includes a fully featured DNS management interface, and many organizations manage their domain’s DNS records directly through their M365 admin center rather than at their domain registrar. If your DNS is managed this way, Glimmernet will need access to your M365 admin center to add or modify records. This comes up most often when we are setting up or migrating a website, configuring email, or updating records to point to a new server.

This article is specific to Microsoft 365 DNS. We also have articles for GoDaddy, Namecheap, Network Solutions, Cloudflare, and Gandi.

If you are not sure whether your DNS is managed through Microsoft 365, open a new ticket or reply to your existing one and we can check for you.

What access does Glimmernet need?

For DNS management only, we need at minimum the DNS Administrator role in your Microsoft 365 tenant. This allows us to add and modify DNS records without access to email, user accounts, or any other M365 services.

How to grant DNS access

1. Log in to the Microsoft 365 admin center at admin.microsoft.com
2. Go to Users → Active users
3. Click Add a user
4. Enter the following details:
   • First name: Glimmernet
   • Last name: Technologies
   • Username: [email protected]
5. Under Roles, select Admin center access and choose DNS Administrator
6. Under Licenses, you do not need to assign a paid license. Note that Microsoft’s licensing requirements may change — if the system prompts you to assign a license you can decline it or open a new ticket or reply to your existing one and we’ll advise.
7. Complete the setup and note the temporary password
8. Open a new ticket or reply to your existing one and use the Private Credentials field to securely send us the username and temporary password — do not send credentials by email

Common DNS records we may need to manage

Depending on what we are working on, we may need to add or update the following record types in your M365 DNS:

• A records — point your domain to a web server
• CNAME records — used for subdomains and service verification
• MX records — control where your email is delivered
• TXT records — used for SPF, DKIM, and domain verification

Related articles

• Granting Glimmernet Administrator Access to Microsoft 365
• Domain management articles